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WooCommerce vs Shopify: which one is better?

ecommerce
Enterprise

Written by Edon van Asseldonk MSc on January 22, 2025

Edon van Asseldonk

Last updated January 31, 2025

Introduction

Are you going to start an online store, but in doubt which shopping system is best for your website? Then you will frequently come across WooCommerce and Shopify during your search. We would like to explain the differences between the two, WooCommerce vs Shopify, so you can make an informed choice about which one you like best!

What is an e-commerce platform?

E-commerce, or electronic commerce, is the buying and selling of products and services online. WooCommerce and Shopify are both e-commerce platforms. An e-commerce platform is a software solution that allows you to sell and manage your products or services online. E-commerce platforms provide tools and features to enable things like product catalog management, shopping cart functionality, payment processing, inventory management, customer management and order fulfillment.

What is WooCommerce?

WooCommerce is a free plugin for a WordPress website. A plugin is a software package that adds extra functionality to your website. You plug in the package and your website can do something extra! This is how you turn your WordPress website into a webshop with the WooCommerce plugin. Without a WordPress website and associated hosting, you cannot use the WooCommerce plugin. After installation the plugin can be further expanded with for example a special members area or optimizations for SEO.

Your WordPress webshop can be designed with WooCommerce with the necessary knowledge all the way to your liking, with your look and feel. Don't find what you're looking for? Then you can (have) a custom plugin developed. You can also add almost anything you want to your WooCommerce webshop in terms of payment options, from PayPal to Bitcoin. With WooCommerce, you have to take care of the security of your shop. You are responsible for the privacy of customer data and because it is a free plugin, you do not have to expect much help or support.

What is Shopify?

Shopify is an all-in-one solution. In other words, it is a website and webshop in one. A Shopify webshop is clear, uncomplicated and easy, even for the novice web builder. As a result, the store system is somewhat more limited in choices, personalization and expansion options. On the other hand, Shopify takes care of all security issues. A shop with Shopify lets you pay with common payment methods, such as credit card and PayPal. Shopify thus has all the necessities for a simple webshop. Moreover, the (paid) service offers professional support if you need help.

WooCommerce or Shopify: comparison 7 key factors

WooCommerce and Shopify are two popular e-commerce platforms, each with their own strengths and weaknesses. Therefore, we have made a comparison between WooCommerce and Shopify for the 7 most important points:

Ease of use:

  • Shopify: Known for its ease of use, Shopify is a fully hosted platform, meaning everything you need is provided and you don't have to worry about managing the technical aspects of your online store.
  • WooCommerce: As a WordPress plugin, WooCommerce requires more installation and management. You have to take care of web hosting, installing WordPress and setting up the WooCommerce plugin yourself.

Adaptation and flexibility:

  • Shopify: Offers a wide range of themes and apps to extend functionality. However, it can be less flexible than WooCommerce, especially if you have specific requirements.
  • WooCommerce: As an open-source platform, WooCommerce offers almost unlimited customization options. You can customize almost every aspect of your store and choose from thousands of plugins and themes.

Prizes:

  • Shopify: Uses a subscription model with different tiers, starting at $29 per month. Additional apps or premium themes may incur additional fees.
  • WooCommerce: The plugin itself is free, but you have to pay for web hosting, domain registration and SSL certificate. The total cost may be lower or higher than Shopify, depending on your choices and needs.

Payment gateways and transaction fees:

  • Shopify: Offers its own payment gateway, Shopify Payments, and supports numerous external gateways. Transaction fees may apply when using external gateways.
  • WooCommerce: Supports various payment gateways through plugins. There are no transaction fees other than those charged by the payment gateway itself.

SEO and marketing functions:

  • Shopify: Provides basic SEO features and marketing tools, but may require additional apps for more advanced functionality.
  • WooCommerce: As a WordPress plugin, WooCommerce takes advantage of the platform's robust SEO capabilities. You can use a variety of plugins for additional marketing features.

Scalability:

  • Shopify: Easily scalable thanks to cloud-based infrastructure. Upgrading your subscription can handle increased traffic and sales.
  • WooCommerce: Scalability depends on your hosting provider and infrastructure. You need to manage server optimizations for better performance.

Support:

  • Shopify: Offers 24/7 customer support via email, live chat and phone. There is also an extensive knowledge base and community forums.
  • WooCommerce: Lacks direct support, but you can find help through the extensive WordPress community, forums and documentation.

In summary, Shopify is an excellent choice for those who want a user-friendly, all-in-one solution, while WooCommerce is better suited for those who require more customization options and flexibility. Your choice will ultimately depend on your individual needs, technical expertise and budget.

Edon van Asseldonk
THE AUTHOR

Edon van Asseldonk MSc

Strategy & Innovation (MSc, University of Maastricht). SEO specialist and copywriter for SMEs since 2008. Has several telecom websites. Cyclist.

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